CASBO’s School Business Communications (SBC) Micro-Certificate is your essential training for transforming difficult conversations into opportunities for connection and leadership.

Guided by nationally recognized negotiation expert Kwame Christian, this six-module on-demand course helps school business professionals overcome conflict avoidance, sharpen their communication tools, and approach high-stakes conversations with courage and strategy.

Registration is now open through September 15 for the Fall 2026 cohort!

What you’ll learn:

  • Reprogram your response to conflict. Identify and address fear-based reactions that hold back progress.
  • Activate confidence in challenging moments. Learn to reframe fear and boost your motivation to speak up.
  • Apply the Compassionate Curiosity™ Framework. Master a plug-and-play model to foster connection and trust in any setting.
  • Deliver your message with clarity and purpose. Hone the art of preparing, framing, and listening for impact.
  • Set and maintain professional boundaries. Communicate assertively and protect your time and values—without escalating tension.
  • Avoid common communication traps. Recognize the missteps that derail conversations and how to stay on track for long-term success.

Plus, earn 6 CEUs (continuing education units) to further professional development and a certificate upon completion.

School Business Communications Micro-Certificate
Earn a digital badge upon completion of the program

Featured speaker:

Kwame Christian

Kwame Christian, Esq., M.A
Founder & CEO, American Negotiation Institute
Author, Finding Confidence in Conflict

Registration:

Open Cohort

September 22 – October 27, 2026

Registration closes September 15, 2026.

Member: $495
Non-Member: $695

Team licenses are available for groups of five or more at $400 per member.
Contact membership@casbo.org to get started.

Upcoming Cohorts

January 12–February 23, 2027

May 4–June 8, 2027

Sign up below to be notified when future cohorts open registration.

Not Ready to Commit? Start Here.

Experience Kwame Christian’s teaching style and gain practical communication tips during this free 30-minute webinar, then decide if the School Business Communications Micro-Certificate is right for you.