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For Melissa Payne, and many like her, the support system and confidence gained through CASBO’s CBO Business Executive Leadership (BEL) program are the difference between trusting herself enough to pursue the next step in her career or staying stagnant.
Melissa spent nearly a decade at West Contra Costa Unified School District’s Facilities and Planning Department, eventually stepping into the role of Interim Associate Superintendent for Operations. With a strong background in bonds and facilities management, Melissa knew her next chapter required more than technical expertise—it required broader leadership skills and a deeper understanding of how school business functions as a whole.
“I wanted to be seen as more than just someone good with numbers—I wanted to grow into someone who can lead.”
Understanding the Interconnectedness of School Business
Managing 50 schools across 60 sites in five cities, Melissa had already seen the complexities of district operations. But the CBO BEL program helped her widen her lens. She credits the curriculum with teaching her not just the what, but the why—how decisions in one department ripple across others, and how collaboration can drive smarter solutions.
“You can’t be an expert in everything. So you have to be able to reach out to the people who have other expertise and could be impacted by your decision.”
Through the program, Melissa learned to step back, consider the big picture, and build consensus. She now approaches leadership with a more intentional, inclusive mindset—one rooted in strategy and communication.
Building a Support System
One of the most lasting takeaways from the program was the network. Melissa entered the program with a small professional circle. Through the program, that circle expanded into a powerful community.
“My network was relatively small because I’d only worked at one school district… But the CBO BEL program took that thread and built a full tapestry.”
The cohort model creates space for mutual support, fresh ideas and lasting friendships.
She leaned on this network during one of the most critical transitions in her career, accepting an interim leadership position two weeks before the school year began.
“You feel seen. You realize you’re not alone in the challenges you’re facing.”
Advice for Applicants
Now, Melissa encourages others to take the leap, both into the program and into leadership.
“It’s an incredible opportunity to get a considerable amount of information and expertise. It’s an incredible way to network with others.”
Her advice? Make the time. Engage deeply. And trust that what you put into BEL will come back tenfold.
