Bryan Neale is used to being called a blind zebra — on a good day. As a weekend NFL ref and a sales trainer and speaker the other 60 working hours of his week, he knows how to mediate confrontation.
In fact, he claims it’s easy to shrug off angry insults and boos.
“First of all, you’re always harder on yourself than the fans, the players or the coaches could ever be,” he admits. “It’s not the kind of business where we get done with a game and say, ‘Boy, we really nailed that one, didn’t we?’”
But it is a profession based on making decisions in the moment that you can live with forever. Here’s Neale’s advice on how to approach this pressure: